At VIDAGDHAN TECHNOLOGIES, we strive to deliver high-quality digital products and services. Please read this Refund Policy carefully before making a purchase.
1. No Refund Policy
All purchases made with VIDAGDHAN TECHNOLOGIES are final. We do not offer refunds once a product or service has been purchased.
2. Exception — Non-Functioning Product or Service
A refund may be considered only if the purchased product or service is not functioning as intended.
To be eligible for a refund under this exception:
- The issue must be reported within 7 days of purchase (recommended; can be adjusted).
- The customer must provide sufficient details, screenshots, or evidence of the issue.
- Our team must be given reasonable time to investigate and attempt to resolve the problem.
3. Resolution First Approach
Before issuing any refund, we will attempt to:
- Fix the issue
- Provide technical support
- Offer a replacement, update, or alternative solution where applicable
Refunds will be processed only if the issue cannot be resolved.
4. Non-Eligible Situations
Refunds will not be provided for:
- Change of mind after purchase
- Incorrect purchase decision
- Lack of usage or misunderstanding of features
- Compatibility issues not disclosed prior to purchase
- Issues caused by third-party software, hosting, or user environment
5. Refund Process
If a refund is approved:
- Refunds will be processed using the original payment method.
- Processing time may take 5–10 business days depending on the payment provider.
6. Contact Us
To report an issue or request support, contact:
VIDAGDHAN TECHNOLOGIES
Email: payment@vidagdhan.com
Address: 159, New Kohefiza Badwai, Near Truba College, Ayodhya Bypass Road, Bhopal, Madhya Pradesh